About Cares Connect™

• We address systemic performance gaps that lead to poor

quality outcomes, readmissions, poor patient experiences, and staff

frustration.

• Partner with our team of experts to uniquely map priorities

for safe transitions.

• Call 100% of high-risk discharges with our certified CARES™

trained specialists on behalf of your care team to identify patients

who need intervention.

• Establish real-time HL7 interfaces with your EHR to call your

patients within 24-48 hours post-discharge.

• Escalate patients to the appropriate member of your team, in

real-time with our Alert View platform.

• Analyze results to identify opportunities to improve clarity

with discharge instructions, medication access, and side effects,

and ensure follow-up care and service delivery.

• Obtain Recognition Voices to build and broaden the workforce

morale and culture.

• Upskill your leaders, staff, and physicians based on

learnings to elevate quality, safety, and experience of care.