Earn up to 6 PXEs

Leadership Certificate in

Health Equity & The Patient Experience

Understanding healthcare disparities for individuals and communities, and strategies for improvement.

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Full Calendar & Times

TIME COMMITMENT

8 hours

(over two days)

Two (2) live, virtual 4-hour sessions conducted over two days.

INVESTMENT

$400.00 Early*

($450 Regular)

Group discounts available for 5 or more participants (contact us ).

*Early registration discount is automatically applied at checkout 30 or more days before cohort begins, after which, regular pricing will apply.

Trusted by top healthcare systems and associations across the United States.

ABOUT THIS CERTIFICATE

Understand and address healthcare equity—including affordability, access, diversity, and social determinants of health—and work toward reducing disparities, improving patient well-being, and creating more inclusive patient experiences.

The Healthcare Experience Foundation (HXF) shares a common goal with CMS: to improve the patient's healthcare experience and outcomes by promoting health equity.

This certificate program aims to develop team leadership skills and enhance performance by implementing proven methods to expand health equity.

Over the course of the program, you’ll explore how to remove barriers that limit access to care and share strategies to improve outcomes and optimize high levels of healthcare for all people and communities.

The Health Equity and Patient Experience Certificate provides the tools and strategies to become an organization that prioritizes and strives to meet the needs of all individuals.

Start your journey toward earning a Health Equity and Patient Experience Certificate today!

This program is ideal for:

Emerging and Seasoned Healthcare Professionals committed to patient experience excellence and equitable care for all patients.

Health Equity Flyer (Printable PDF)

Topical Agenda

Module 1: Health Equity and Patient Experience in the DEI Context

Module 2: National and Organizational Requirements

Module 3: Individual’s Role in Promoting Health Equity

Module 4: Organizational Strategies for Health Equity

Module 5: Foundational Applied Strategies Toolkit

Module 6: A Coaching Approach to Influencing Health Equity

Learning Objectives

Recognize and understand the baseline concepts of Health Equity and the correlation to impact Patient Experience.

Apply best practices to create better patient care and interpersonal team relationships.

Describe practices for equitable environments and strategies to combat inequitable healthcare practices.

Explore and apply principles of Health Equity to enhance leadership abilities.

Evidence-Based Outcomes

Improve patient experience, quality, and safety outcomes impacted by health equity.

Identify and reduce disparities and improve patient wellbeing.

Increase leader, staff, and physicians’ confidence to create more equitable and inclusive patient experiences.

This course has been approved by the PX Institute and qualifies participants to receive 6 PXE Credits.

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UPCOMING SESSIONS

Register today to seamlessly connect your rounding efforts to tangible improvements in patient, employee, and physician experience.

Space is limited. Dates listed below may be subject to change.

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Access HXF's Full Certificate Program Brochure

View all certificate offerings, learn what makes Healthcare Experience Foundation's certificate programs stand out, who our instructors are, and our 2024 roster of guest speakers and industry perspectives.

View Certificate Brochure (PDF)

WHO WE ARE