Research indicates that effective rounding contributes to positive patient experiences and significantly improves patient satisfaction and safety outcomes—such as reduction in frequency of call lights , fall injuries and patient anxiety— while also fostering better communication, collaboration and responsiveness among healthcare teams.

Designed for leaders who are committed to enhancing experience excellence through relationships, improving quality, and boosting employee and physician engagement, the Relationship Rounding certificate from The Healthcare Experience Foundation (HXF) bridges the gap between traditional rounding practices and a modern, humanistic approach to building and broadening relationships and ultimately trust with patients, staff, and physicians.

This program is based on our transformative approach to empowering leaders to move beyond the “task” of rounding to a high-impact leadership competency and process to drive retention, quality, and patient experience results.

Prepare to Lead the Next Generation of Healthcare!