Certificate Programs for Healthcare Professionals
Leadership Training for a New Breed of Healthcare Leaders
You answered a calling to care.
We empower and elevate healthcare professionals like you to create engaging healthcare experiences that promote, foster, and strengthen meaningful relationships with their teams and their patients. Together, let's build healthcare teams of the future.
Trusted by top healthcare systems and associations across the United States.
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WHY HXF CERTIFICATES?
Designed for healthcare professionals answering their calling to care.
Our programs are designed for healthcare professionals in any stage of their career—from recent graduates to seasoned practitioners—who desire to transform the practice of healthcare delivery. Upon completion of our programs, graduates lead their teams and care for their patients with more compassion, more integrity, and more humanity.
WHY HXF CERTIFICATES?
Practical, applicable lessons to help you define and strengthen your personal standard of care.
By identifying opportunities for areas of strategic development and professional improvement, you will add valuable leadership qualities to your own repertoire of signature skillsets that earn you the reputation, esteem, and trust of your teams, your partners in care, and your patients.
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WHY HXF CERTIFICATES?
Level-up your leadership skills to create meaningful experiences that deliver powerful outcomes.
Amplify and advance your leadership abilities to strengthen a deeper, richer connection to your craft, propelling your skills and influence to the next level. As a leader of tomorrow, you'll emerge equipped with the knowledge to create impactful healthcare experiences—as both practitioners and leaders.
WHY HXF CERTIFICATES?
Learn with fellow professionals, peers, and from pioneers in Healthcare Experience Design.
Engage with seasoned healthcare professionals on a mission to improve the healthcare experience for care teams and their patients through interactive learning that encourages discussion and participation.
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WHY HXF CERTIFICATES?
Access resources and ongoing support in your professional development journey.
Continue your training and development via a 30-day access pass to the Healthcare Experience Academy: an on-demand, exclusive learning library of presentations, recordings, and resources to help you implement learning into practice.
ABOUT HXF CERTIFICATE PROGRAMS
Deeply human healthcare.
Helping compassionate care teams connect to a deeper purpose in their practice.
Our programs help driven, compassionate healthcare leaders shine by honing leadership skills and elevating the qualities that deliver on their purpose to practice healthcare. We are pioneers in Healthcare Experience Design, and understand that the real power of health and healing starts with humanity and empathy. Our certificate courses are designed for clinicians and executives seeking to dramatically improve, strengthen, or amplify their repertoire of leadership skills and abilities. No matter your discipline or function, our team of experienced and accomplished instructors and leaders—many of which are providers and executives themselves—will deliver practical knowledge and lessons from real-world examples and cases that you can apply to your daily work.
Join one of our interactive and engaging virtual cohorts and connect—or reconnect—to your greater purpose for better practice.
CERTIFICATE IN
Physician Leadership
Unlock physician leadership potential that achieves greater patient care, team engagement, quality, safety, and performance outcomes.
AVAILABLE COHORTS
Coming Soon
CERTIFICATE IN
Inclusive Leadership
Develop critical skills in compassionate care by learning to build and advance inclusive environments that combat incivility in healthcare.
AVAILABLE COHORTS
Coming Soon November 2025
CERTIFICATE IN
Relationship Rounding
Restore, rebuild, and reconnect senior leaders, employees, patients, physicians and team rounding relationships to produce outcomes.
AVAILABLE COHORTS
September 18, 2025
1 PM Eastern
CERTIFICATE IN
Health Equity & The Patient Experience
Understand healthcare disparities for individuals and communities, and strategies for patient experience improvement and more equitable care.
AVAILABLE COHORTS
Coming Soon November 2025
CERTIFICATE IN
Leading for Healthcare Experience Excellence
Achieve retention, employee and physician engagement, patient experience of care, and quality/safety results.
AVAILABLE COHORTS
Coming Soon
CERTIFICATE IN
Foundations in Compassionate Leadership
Amplify compassionate practice by nurturing and cultivating a climate of mutual respect and engagement.
AVAILABLE COHORTS
Coming Soon
FEATURED INDUSTRY PERSPECTIVES
Our Panel of Featured Guest Speakers
Each of our programs is taught by a combination of knowledgeable faculty who are experienced healthcare professionals, in addition to a rotating lineup of esteemed leaders who share their wisdom and knowledge from real-world examples in the field via lessons, lectures, and discussions.
Selynto Anderson
Ph.D.
Chief Equity & Inclusion Officer, Lee Health
Michelle Brady
MSHAL, BSN, RN, CPXP
Chief Experience Officer & Director of Relationship Based Care, MidMichigan Health
Lara Burnside
MHA, CEC
Partner, CXO & Executive Coach, CSE Leadership LLC
Jennifer Carron
MSOM, CPXP
Patient Experience Officer
BJC Health
Tiffani C. Chaney
FACHE
Chief Diversity Officer, Baptist Health at Montgomery, AL
Dolan Abu Aouf
PA-C, MMSc
Director of Academics & Medical Education, Lee Health
Shawn Rossi
DHA, FACHE
VP, Communications & Member Engagement, Mississippi Hospital Association
David Garrett
CPXP
Patient Advocate Manager,
Baptist Memorial North Mississippi Health
Paul Glisson
DO, MBA, FACEP
Chief Medical Officer, Infirmary Health
Jan Gnida
BA, CPXP
SVP, Research Operations, Professional Research Consultants
Ramonita Jiminez
MPA
VP, Chief Nursing Officer,
Hackensack University Medical Center
Nita Magee
Ph.D., RN, NEA-BC, PMHNP-BC
Nurse Practitioner/Case Manager, G.V. Sonny Montgomery V.A. Medical Center, Jackson
Steve Meth
JD, MS
VP, Chief Patient Experience Officer, Johns Hopskins Health System; Armstrong Institute for Patient Safety and Quality
Carla Parker Hollis
COO,
Jersey City Medical Center
Joanne Sturans
SVP HR, Mary Washington Healthcare, Fredricksburg, VA
HXF FACULTY
Plus a Team of Experienced HXF Instructors
In addition to HXF's featured panel of guest speakers and industry perspectives, each certificate course is taught by our recognized faculty and instructors of experienced executive, leadership and nurse coaches.
WHO WE ARE
We're Healthcare Experience Foundation
Join us we foster, support and elevate the next generation of healthcare leaders who are strengthening and revolutionizing the healthcare experience.
Healthcare Leaders
Organizations
Coaches
Certificate Programs
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